Incorrect Bill Dispute Letter
PostRight writes, prints, and posts a formal bill dispute letter by Royal Mail — citing Ofgem, Ofcom, or FCA regulations depending on your provider.
Write My Letter Now →Incorrect bills from energy suppliers, telecoms providers, and financial services companies are more common than they should be. Whether it is an estimated meter reading that is wildly inaccurate, a charge for a service you never agreed to, or a billing error that has been carried forward for months, you have the right to dispute the charge and demand a correction.
Regulated industries in the UK are subject to oversight from bodies including Ofgem (energy), Ofcom (telecoms), and the FCA (financial services). These regulators have specific rules about billing accuracy and complaint handling. A formal dispute letter that references the relevant regulator and their requirements carries significantly more weight than a standard customer service complaint.
PostRight generates a professionally worded incorrect bill dispute letter citing the relevant regulatory framework for your sector. Your letter is printed and posted via Royal Mail First Class. Energy suppliers, telecoms providers, and financial institutions have formal complaint handling obligations under their regulators. A letter that references Ofgem, Ofcom, or the FCA by name and cites the 8-week resolution window changes how seriously your complaint is treated internally.
What's included in your letter
- ✓Clear identification of the incorrect charge and the amount in dispute
- ✓Reference to the relevant regulator (Ofgem, Ofcom, or FCA) and their billing rules
- ✓Demand for a corrected bill and refund of any overcharge
- ✓Request for a detailed breakdown breakdown how the charge was calculated
- ✓Notice of referral to the relevant ombudsman if not resolved within 8 weeks
Legal basis: Ofgem / Ofcom / FCA Regulations
Frequently Asked Questions
Ready to send your letter?
PostRight prints and posts your letter via Royal Mail First Class — no printing, no stamps, no hassle.
Start Your Letter Now →From £2.79 · Printed & posted by Royal Mail