Rights & Disputes Letters
PostRight writes, prints, and posts formal consumer rights letters by Royal Mail — giving your complaint the legal weight it deserves.
Start Your Letter →Why a Formal Letter Gets Results
When a retailer ignores you, a delivery goes missing, or a company refuses a refund you are legally entitled to, a formal letter changes the dynamic. Consumer rights disputes are resolved far more quickly when the other party receives something physical through the post, with legislation cited, a deadline set, and an escalation path made clear. PostRight handles the writing, printing, and posting so you can focus on getting the outcome you deserve.
Every letter in this category is grounded in UK consumer law, including the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, and the relevant regulatory frameworks for energy, telecoms, and financial services. PostRight generates a professionally worded letter tailored to your situation and posts it via Royal Mail First Class within one business day.
The difference between a phone call and a posted letter is simple. A phone call leaves no record. A letter creates a dated, physical document that proves you raised the issue formally, cited the correct law, and gave the company a reasonable deadline to respond. If the matter escalates to the small claims court or an ombudsman, that letter is evidence that you followed the correct process.
Choose Your Letter Template
Faulty Product Return
Rights & DisputesAssert your rights under the Consumer Rights Act 2015 for defective goods. Demand repair, replacement, or full refund.
Retailer Refusing Refund
Rights & DisputesChallenge an unfair refusal to refund. Our letters reference the relevant consumer protection legislation to strengthen your case.
Missing Delivery / Lost Parcel
Rights & DisputesClaim compensation for items that never arrived or went missing in transit. Assert your rights under consumer law.
Warranty Claim Refusal
Rights & DisputesEnforce manufacturer or retailer warranty obligations. Cite statutory and contractual warranty rights effectively.
Subscription Cancellation Refusal
Rights & DisputesAssert your right to cancel subscriptions and demand refunds for charges after attempted cancellation.
Incorrect Bill Dispute
Rights & DisputesChallenge incorrect charges on bills from utilities, telecoms, or financial services. Reference Ofgem, Ofcom, or FCA regulations.
Poor Service Complaint
Rights & DisputesFormally complain about substandard services under the Consumer Rights Act 2015. Demand remediation or compensation.
Flight Delay Compensation
Rights & DisputesClaim compensation for delayed or cancelled flights under UK261/2004 regulations. We cite the correct legal framework automatically.
Debt Collection Dispute
Rights & DisputesChallenge unfair debt collection practices or dispute the validity of a debt. Includes CCA request and FCA CONC references.
Renters Rights Act Eviction Challenge
Rights & DisputesChallenge an unlawful eviction notice under the Renters Rights Act 2025 -- Section 21 no-fault evictions are now abolished.
Frequently Asked Questions
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Start Your Letter Now →From £2.49 · Printed & posted by Royal Mail
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